Privacy, Cookies & Data Protection


Privacy, Cookies & Data Protection

Privacy Policy

At One2Coach, operated by Enjoy Change SRL (Str. Basarabia nr.13, ap.3, Brașov, Romania – VAT: RO 38745860, Reg. No: J8/206/27.01.2021), we respect your privacy and are fully committed to protecting your personal data. This Privacy Policy explains how and why we collect, store, use, and share your personal data in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and other applicable laws.

This policy applies to anyone who interacts with our organization, including website users, clients, event participants, and newsletter subscribers.

 

What personal data we collect

We may collect the following types of data:

  • Full name, email address, phone number

  • Billing information (for invoicing purposes)

  • Professional details (if related to a training or coaching program)

  • Communication history

  • IP address and browsing data (through cookies)

 

When we collect your data

We collect personal data when you:

  • Register for a coaching program, course, or event

  • Contact us via forms, email, or messaging apps

  • Subscribe to newsletters or promotional updates

  • Interact with our website or respond to surveys

  • Request information or customer support

 

Why we process your data

We process your personal data for the following purposes:

  • To deliver coaching and training services

  • To respond to your inquiries and communicate effectively

  • To manage billing, invoices, and legal documentation

  • To comply with legal and regulatory obligations

  • To send newsletters, event invitations, and marketing updates (only with your consent)

  • To analyze website performance and improve user experience

The legal basis for processing your data includes:

  • Your consent (Art. 6(1)(a) GDPR)

  • The performance of a contract (Art. 6(1)(b))

  • Compliance with legal obligations (Art. 6(1)(c))

  • Our legitimate interests (Art. 6(1)(f)), such as improving services and client support

Data Protection & Your Rights

We implement organizational and technical security measures to ensure the confidentiality, integrity, and availability of your data.

As a data subject, you have the following rights under Articles 12–22 of the GDPR:

  • Right to access your personal data

  • Right to rectification if your data is incorrect or incomplete

  • Right to erasure (“right to be forgotten”) in certain situations

  • Right to restrict processing in specific circumstances

  • Right to data portability

  • Right to object to the use of your data for direct marketing or based on legitimate interest

  • Right not to be subject to automated decisions, including profiling

  • Right to file a complaint with a Data Protection Authority (ANSPDCP in Romania)

To exercise your rights, email: office@one2coach.com or contact Olga Oltean directly at +40 731 371 205.

We will respond within the timeframe required by GDPR (usually 30 days).

Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and serve personalized content and promotions.

What are cookies?

Cookies are small text files placed on your device when you visit our website. They allow us to remember your preferences and provide a more tailored experience.

Types of cookies we use:

  • Essential cookies: necessary for website functionality

  • Performance cookies: used via Google Analytics to track visitor behavior anonymously

  • Marketing cookies: used via Mailchimp to support email tracking and communication optimization

You can control or delete cookies in your browser settings. However, disabling cookies may limit certain features of our site.

By using our website, you consent to the use of cookies in accordance with this policy.